After months of waiting. Finally got my bike delivered today.
Overall process was a decent experience.
Even though Ather is this fancy new modern startup with responsive customer service, there some issues that break the whole experience.
My only suggestion will be to better the communications between various teams. I had to call CC everyday to get stuff done. Basically like i was managing them. If there was an issue with my order they would put it on hold and it was not escalated properly to me. Not once, multiple times.
Now its time for chennai heads to turn, while i zoom past them !