Creating this topic for order swapping requests among members.
- For most cases, the pre-order to full payment window opening timeline has become really short due to ramp up in production, hence order swapping might not be required.
- If you still would like to swap orders, it’s possible within the same city.
Process for transferring Series 1 benefits:
- To change the city for an order, you can make a new pre-order in the new city.
- Cancel your old pre-order. You will be able to get a full refund of the pre-order amount. Reach out to the dealer partner in your city after you make the new pre-order if you’re ready to make the payment. Based on available stocks of your preferred color, the dealer might be able to help you complete the purchase sooner.
- If you want to transfer Series 1 benefits, you can reach out to Ather Customer Care along with details of the person willing to give up their benefits and we’ll initiate the transfer of benefits
Note: All posts in this thread older than 30 days will be deleted. This is to ensure that there’s no build-up of requests here. If you have a pending request here for more than 30 days, do submit here again.
The older thread has been archived here: