Some of you with delivery timelines October - November are probably wondering when your payment window will open. We’ll be opening payments for all of you in this week. Just that we’ll be doing it in a phased manner starting today. Here’s the plan:
Today, full payment will be open for Order IDs 14915 to 15200 by end of day.
Later this week, we’re opening full payments for Order IDs 15201 - 15683
Many of you have also voiced that communication needs to be improved between full payment and delivery. Starting with this batch, we’re piloting communicating your order status at major stages over email.
Here are the major stages when you’d get an email from us.
Completion of full payment - Those who pay upfront, this is obvious enough, but if you’re under Loan/Lease, we’ll let you know when the financing partner approves and disburses the downpayment to us. Only after this will your Dot get dispatched and invoice & insurance processes start.
Initiation of registration - This includes information about collecting Form 20 for Upfront/Loan customers, and then sending your application to the RTO. Post this, you can expect communication from the RTO through SMS. For those under Lease, Autovert takes care of this step.
Completion of registration - Once your registration number has been allotted and intimated to us, we will prepare to get your vehicle delivered. This involves getting the HSRP printed, final quality checks, and scheduling your delivery.
The emails of course would have more information regarding the completed & next steps at each stage, so you know what’s going on till delivery. The timelines for these would also vary slightly between upfront, loan and lease customers.
My vehicle delivery was scheduled for Oct-Nov 2019,
Pre-order: August 8 2019
Payment Window Opened: Nov 8 2019
Payment Done: Nov 14 2019
Insurance Policy bought on: Nov 21 2019
RTO Form 20 Sign: Nov 26 2019
First RTO message received: 26-11-2019
Second RTO message received: 28-11-2019
I’m not sure RTO guys were doing since Nov 14, could have completed Form 20 sign sooner,
People at home are already pissed about this whole process…
Ather cannot sell insurance, so you’ll be directed to an insurance partner to buy the insurance. This will be a separate payment. Also, you can buy insurance from other partners and enter the details in the portal to complete the process.
Login and check the next step …
After login u will be clearly get next what to do…
In my knowledge next is registration step
If ur not selecting own choices no , then u will receive the cal to sign the form 20 for further procedure of RTO .
After registration u will be
Getting ur flight Ather
Hey guys
I got the Dot charging Installation done yesterday and today morning I got the Message from RTO every thing is going smooth and fine. So when can I expect my delivery.
