Before start small request to accept if any mistakes. because am not too clever to express in English .
My journey with ATHER starts hereβ¦On September/11/2019.
β My 1st Drive in Ather 450 model not to electric scooter.β same Day pre Booking Done (5k)
β Waiting Starts.&
β To many Discussion in Forum
β My waiting period endβ Finaly I got My Flight Today Dec/12/2019
β losing of 5k took 450 delivery ( am staying in Rented home so that owner refused to install the DOT. so that instead of DOT requested Portable Charger. But when taking scooter Delivery I realised that amt difference in charger. DOT is 10k & Portable is 5k. Before taking delivery too much request done with showroom manager & CC. i will take DOT & I will pay 5k for portable. But there is no use.)
β finally I took delivery with my best friend.
β There is no Correct arrangements to charge scooter. I went orieon Mall to get fast charge. β Made arrangements to take scooter to charging point . β Inside the home charging pointβ Scooter becomes family member
β 1st owner meet for meβ Met Tarun & Explained my problem (regards Charger difference amt)
β Tarun suggested to showroom staff to clear this problem
β to much Follow-up down with showroom staffβ finally I got reply from CC. Sorry for the inconvenience
β I never stop to drive even rain alsoβ when driving or taking rest in public place. This scoter giving attention to surrounding peopleβs
β To much questions
β sir, Battery scooter
β How much gives
β How much price
β Which country scooter
β kids are saying battery gadi banthu Daari bidoo
β some riders are chasing & asking shocking questions
β Etc etc
β very Happy to am hereβ 450X Launch event in New Delhi
β For the first time in my life I boarded a planeπ«
β letβs talk about problems, Feedbackβ 1st Problem Low speed Mode
β Front fork wire cable is riding
β Booth space Light becomes dim
β All problems are solved
β Riders pickup drop was very good
β CC response was amazing experience
β 2020 Lockdown effect I went sister homeβ After 21 days shutdown
β Battery Drains 20%
β Malleswaram Ather Grid IndiraNagar Ather Grid β My friend Took ather 450 delivery β 450X Test Driveβ Observed Motor noise
β Color is attractive
β Performance was super
β 450 becoms best Family member with every oneβ But some problems started related to Belt
β Motor Noise is increasedβ Belts giving different sound
β Service done Wheel bearings replaced
β My brother Took Delivery in IBCβ 450 Model stopped
β Brother feels to much happy to ride 450
β Brother family says thanks for good suggestion
β 2nd Time owner meet attendedβ Place is same
β we missed Tarun
β overall good experience
β we stayed up to get owner emptyβ Last scooter left Sowrb scooter 450 Showroom staff 450x and mine scooter 450
β All 3 nos scooter in 1 photo
β Scooter problem not solved after serviceβ The same issue repeats
β scooter went service almost 5 times
β Belt sound, vibration , motor noise
β My series 1β Took delivery lots of fight with CC ( To took delivery in time)
β Importantly I feel CC becomes worst
β my 1st 450 Delivery is most memorable compare to 2nd time 450x delivery (The arrangements are not appreciable. Itβs like stock clearance)
β What ever but itβs my 450x scooter
β Filled our happens to make delivery beautiful
β Same day pooja Done 450 & 450x series 1 β The beauty of Black and white pairβ Dot installed in my own Flat
β Bluetooth update Received
β 450 boot Space β 450x boot spaceβ one packet is missing
β Heavy Rain Driveβ some problems I have to talk
β Mainly Bluetooth issue
β Maps error
β Dashboard speaker not working
β Sports mode dropped initial sudden pickup
β To many feedback given to support team
β Scooter also given for to identify the problems
β 2021 Lockdownβ Working in essential work
β enjoying Traffic free riding in Bangalore
Note: β My 450 Belt issue is solved after replacing Both belts in repeated service 6th time (Free of cost)
β My 450X issues are still there (Map, Bluetooth,Ride mode)
β about CC response in 2019 it was amazing but in 2021 it is worst
β About Service in 2019 it was more responsive but in 2021 it is unresponsive service ( Give u one example: my 450 repeated issue raised once again complaint on Dec/2020 but return response took 15 days time. In that clearly mentioned world my subscription is expiring soon, so service is chargeable ? CC given response sir, ur issue is repeated issues so we r not charging anything & Service also done as it is Jan/2021. But after march/2021 Receiving calls your service payment 1300 is due which is done in Jan/2021. Am given Full details and refused to pay.
Conclusion: -When i take test drive am become fan of ATHER.
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Having Total 1.5 years experience with 450 model(ODO 17,000) & 3 months experience 450x (ODO 1,700)
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enjoyed lot & βFaced to many issues
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At last definitely i refer to all Because
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Issues are there & They are responding to much late I know But ATHER not ignoring the issues.
Thank-you