I have been getting this error “Low Power Mode - M027” since I did the update. I start the vehicle from a stand still when I have full-charge, 80% charge or 30% charge, it doesn’t matter. It just goes to this mode which asks me to switch off the bike for 1-minute, just 1-minute mind you. You can’t just switch it off go have tea and comeback to start and it’s fine. No no, exactly one minute. And I called the Ather support about this and they want me to bring the vehicle in. I am not in Bangalore, I took my bike back home so my dad could use it (assuming showroom and service comes to Coimbatore in 2021).
It MAKES NO SENSE, as to why I need to bring it in for fixing what looks like a software update issue. Why can’t another update be rolled to fix the bug? what exactly requires manual intervention here! I keep getting cryptic answers from support who themselves don’t have any clue about this because they’ve just been asked to tell us to bring the bike in.! One of the support agent said it’s something about temperature and overheating. How can an idle/parked bike be overheated? and how is this one-minute thing going to fix?!?!?