I cannot add ‘Trip Planner’ to my app even though I am in 5 cities where it is valid

The trip planner is enabled based on the city where the Ather is sold. If your Ather is marked as sold outside the 5 cities where it is live, you will not be able to access Trip Planner.

In such cases, reach out to the customer support team to enable the feature for your city.

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