Ather has been an innovative company and their product has been very futuristic.
People have been very crazy about the product and its functionality. Really a proud Owner of the futuristic product.
However, there has been a lot of advertisements with the below-mentioned details:
Never take your phone out when you ride:
Bluetooth Option is still not active. OTA Updates are unsuccessful. Smart Helmets are yet to launched.
One app for everything Ather. Connect to the scooter, charger and the cloud to access information & features remotely:
App does not sync well. Unable to update documents. ODO reading is not correct/unreliable. Dashboard touch navigation issues. The map takes a lot of time to show directions. Dashboard turns off while riding.
The worst thing is this that customer executive arent aware of the OTA Updates. Secondly, anything you ask them they have a typical answer “I’m a third party person, I will not be able to say anything more I shall raise a ticket on behalf of you”.
Most of the issues you have mentioned are being faced by many Ather owners. I have personally only faced the issue of indicators. Apart from that, the ride sync issue was faced by me BEFORE the update which got resolved after the update.
But, still, please raise a ticket with issue from the app, if you still haven’t.
Smart Helmets will not be launched anytime before May, 2021 as per my knowledge.
