I got into some serious trouble today because of subscription plan renewal. I guess today is the 5th day since my active subscription has ended. I was actually waiting for the 3rd week of Nov so that I can opt for the yearly subscription of the Connect Pro & Service Lite plan (since i prefer annual payment than the quarterly). I hope there are many who are waiting to subscribe the new pricing.
It was very unfortunate that the cops seized by scooter which was parked in the no parking zone. I reached my vehicle before the guys would load it on their truck and started taking to the officer in charge. He asked me to show my license, Insurance & RC. I opened my scooter’s dashboard & guess what, it didn’t load these images since I was not on active subscription.
Extremely frustrated I was searching my phone for any images of the same. I found the insurance copy on mail, and the vehicle RC on Digilocker. But my DL didn’t load on the Digilocker because it was “Pending Verification”. There was no one at home who could have taken the pic of the license and send it on whatsapp.
The officer asked me to pay 500 for parking violation & 1500 for not having a License. I decided to pay for the Ather Subscription at the old cost instead of paying the fine. I did this in a few moments hoping that the subscription will be activated immediately. (Which I notice happened last time when i payed in July). Guess what, I got the bill from Ather for renewing my subscription within a minute but this has not been pushed to the vehicle even as i type this post.
So my question to @abhishek.balaji & the Ather team is why can’t you have these documents available locally on the vehicles storage. Does it have t0 be fetched from the server every time. Imagine an Ather owner in the same situation but in a location there the ISP network is not available. I understand the business behind the pricing & functions of the subscription plan but why can’t the vehicle still fetch important information like the document.Is the vehicle not sending any information to Ather server for analytic without active subscription ?
Finally, this incident happened at 9:30 this morning. I paid the subscription at about 9:45am and still the vehicle is not updated even though I received the invoice immediately. What does Ather have to say about that. Not considering the fine for parking violation, I ended up paying 1500 for not having a license and the cost of subscription which is still not activated.