Dashboard

Drop from 100 to 98% was answered by Chaitanya sometime back in one of the owners meet. Hope you read this post.

Now, dont ask me why when it will get fixed :smile:

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Yup I remember this post very much. :slight_smile:

@abhishek.balaji Any update on the OTA. If I remember it was scheduled for this month or last month end.

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@Ather.Team

In 3rd owners meet we saw a glimpse of much awaited OTA and it was scheduled to be available by September. (We had been waiting since May and it was the top voted question)

Due to download size and technical reasons, the update was split into two and we got the first part in mid of September. Now, it is mid of November and we are yet get the second part of OTA which was originally scheduled for September.

Literally we have skipped one OTA schedule with this long gap.

I understand and fully agree with rigorous testing before fully making it available. But delay of OTA should not be the solution for that. Probably, there should be increased man power in that area.

Actually, we all have very long list of features. We used to list them in 1st and 2nd owners meet. But, with this speed, an item from our wishlist can make it only next year :slight_smile:

I really wish one of you answer in detail.

I would like to get a plan (something like below) from Ather team on this.

  1. Take the feature wish from a survey
  2. Prioritise based on ranking
  3. Categorize the items based on complexity (Hard to easy) and criticality
  4. Take mix of a Complex one and few easy hanging ones and what you Ather feel as important.
  5. Release the OTA schedule for us to know what we can expect.
  6. Any critical patches or fixes should be independent and should be available ASAP regardless of the schedule.
  7. Based on bandwidth, you can pick some surprise items :slight_smile:

I really stopped even thinking of what all things we can expect in OTAs… Because the pipe of dream looks really long now.

That is why though I know Ather will bring Charging limiter through OTA, I went up and got Smart Plug. Because, the timeline is not known and history is not giving us confidence.

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Hey @prasathvishnu,

The next OTA is a stability focused update and the team wanted to do it right. It has been delayed, unfortunately, but we will have a better update to share sometime next week.

The feature requests are actively considered, but can’t put a timeline on them yet.

Also, the product team actively monitors the requests here, so you should add any feature requests you have here: https://forum.atherenergy.com/c/ather-experience/feature-requests

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This ota update expecting push notifications and connectivity with mparivahan

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A post was split to a new topic: WiFi/Bluetooth connectivity

Dashboard is very laggy, the touch response is 1 second or longer.

We can’t able to use the maps in Ather dashboard like we use in smartphone as it’s so much laggy and unusable in dashboard.

I hope Ather should cache the map or better go for a good processor to avoid these problem.

Even the Google maps used in Ather is unusable to search any place, because any place we search in Chennai mostly ends up similar ones in Bangalore.

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On the laggy dashboard and the touch response, we can probably improve the experience through software itself to a fair extent. The previous builds haven’t been as optimized as they could be. That is an on-going project and much of the focus of this upcoming OTA is on stabilizing the experience.

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Hi @gandharv.bakshi any progress on this front? Can we expect it this month?

Has anyone experienced this issue
1.Turn off guide me home lights in dashboard
2.Restart scooter and by default it gets turned on
3.After shutdown as well it gets turned on
Would like to know how to keep it turned off permanently as I don’t require that feature

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Yes, you can expect it this month! Watch out for communication from us around this.

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How to upgrade my scooter software a 450

Hi still dark mode is under development? When can it b expected?

You should be asking this to @abhishek.balaji

This will be rolled out soon is what we heard. Here is a sneak peek of how it may look.

PS: Ather has not confirmed this is the same version that will be rolled out to 450.

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Has anyone had an experience of having shown the documents on the scooter’s dashboard to the traffic police in lieu of the physical or Digilocker formats?

I believe its the connectivity between the scooter and cloud. It gets sometime (more than ten minutes) to get reflected on my app while at office but its very quick (under three minutes) while at home. All this when I am on Jio network on my iphone. Probably the network to which e-sim in the scooter is provisioned with isn’t strong enough at office location. Nevertheless, I am not worried too much about this.

I’m not worried about the whether the ride is sync or it sync on the cloud later. I’m totally fine with whatever last sync data is available.

My problem is when I open the Ather app on my phone, it get stuck saying loading and not proceeding forward.

As I mentioned in my comment, I have been observing this behavior only when I am office and the app says “Loading”. Perhaps its case of signal strength of the service provider.

Mr. Govind, are you facing this in all the locations you frequent?

Got it! It’s irrespective of location. I’ll have to close and reopen the app as many times possible and it opens very rarely.

Can we use smartphone data (over Wi-Fi) instead of Ather 450X data services?

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