Cancellation of Pre-order

[bharatraavi]

We have written numerous emails for cancellation of Pre-order but no response. Please provide Customer support number to talk directly.

[thakur.ketan (Ketan Thakur)]

If you are facing issues with refund, you can go through this post and add the requested details there:

Refund delays/issues - Temporary thread for quick resolutions

Refunds have been a part of Ather due to our historical long waiting times. As much as we hate to let someone go, we value that person’s experience as much as we do of our owners. A few of you have shared feedback that our refund process is not the smoothest. The cases are genuine and this is not the experience we would want to give to any customer. We’re going to fix it. But before that, some background on why it’s messed up As we scaled up to multiple cities, we moved the ownership of our pre…