Called Ather support number mentioned on the helmet box. They have absolutely no idea what we are talking about Halo Helmet issue. They don’t even know the Halo Helmet can be connected to Ather App. Worst Experience.
For now, you can pair it with your phone via Bluetooth and use it for music/calls. Just like typical Bluetooth headphone.
Also found out that the new Halo Helmet will NOT fit inside the boot of my Ather 450X bike. What a bummer!!!
This helmet will inside a Ather Rizta! Aaaargh!!!
Hey!
The Ather App update, packed with all the Halo features will be ready shortly. Keep an eye out for the push notification. Once updated, you’ll unlock ChitChat, Music Sharing, and Equalizer settings.
In the meantime, you can still pair your Halo with your phone via Bluetooth:
- Long press the button to turn on your Halo.
- Go to ‘Bluetooth Devices’ on your phone and connect to Halo.
All Halo features except ChitChat and Music Sharing can be used before the app update.
I didn’t get my halo yet… i booked on Ather community day , how can i track my delivery
Did you get whatsapp(or call) survey and a confirmation call yet ?
I assume we are all October batch then.
For those who dint receive there helmets
I received call from Ather one month ago about delivery address after that no update.
07.10.24
I RECEIVED A CALL FROM Ather THAT TODAY THEY WILL SHIP MY HALO HELMETS, ONCE IT SHIPPED THEY SHARE TRACKING NO
09.10.24 No tracking information shared from Ather
Same here, I have been following up on calls, emails, no response… I dont know why do they have issues even to update on status.
Same problem facing by me
I didn’t get any tracking info yet
My Orange M Halo delivered today.
Would love to see some images
Anyone tried to get refund of 500 payment during prebooking. Please share the process.
Tweeting is the only process.
today i got a call from delhivery they are delivering the product, unfortunately the delivery reschedule to next day
Even I ordered on community day till now no progress
My halo hasn’t been delivered yet i tried contacting the customer care but no satisfied response by them
Even I didn’t get my Halo till now. Shared size information and verified address more than one month