Hi there, @kumar.uppaluri2 is talking about early access to OTA for vehicle, that will fix the issues you are seeing.
It is not just App update but also Vehicle Software update. If your Vehicle software version on Vehicle Dashboard is not Ending with 51 then you are not having an early access to OTA.
It was opened for few people on first come first serve basis to collect the feedback and we have provided the feedback on it.
They will fix the Vehicle software based on early access user’s feedback and release a stable version to ALL ending with 5X greater than 51 which will fix most of the issues you are facing on Ride Statistics!
I received ota update on 31st Dec. I am an owner of 450x and disappointed as much as you all are. But, after the recent ota update on 31st Dec it seems everything is fine. I am yet to subscribe for connectivity, so can’t comment on that. But, ride stats are perfect and showing the origin and destination properly. The new splash screen dedicated to series 1 looks awesome.
I took the delivery on 3rd jan.
I have not received any ota for my series 1.
How come some users are receiving and some not.
Don’t know what and how ather is doing this.
Ota which other’s received was because they signed up for early access to test out update and give feedback of issues to be resolved before it rolls out to more people.
Hi @abhishek.balaji, will I get this installed as I’m getting vehicle delivery tomorrow or only after I get subscription for connect services? Curious as this includes bug fixes. So, should not be dependent on subscription…
I had complained of many software issues I had faced, in a half an hr long call and the person was patient enough to listen and confirmed i would get a solution. Same day in the night I received the update. Please not, I am not part of any testing or feedback programe. What i am assuming is they would have pushed manually the update to my vehicle. Whether it’s right or wrong, right now the software level issues have been fixed. But, yes the concern of mileage is an issue which ather needs to address.
Ather can check e-mail templates. I got mail for registration completion notification and it still says 450.
Not a major issue considering other issues at hand for Ather . However, this is surely UE issue.
Finally got the Orange dot and updated the dashboard right away. Didn’t want the security to notice the scooter display on at 3am and wake me up in middle of night.
In the new version, as soon as you come to stop the maps screen displays. Everytime you need to change to main screen. It’s very annoying.
You don’t need to see maps when not navigating.
Ather team please check and rectify
. However, this is surely UE issue.
