450X stuck in shutdown mode

My 450X is stuck in shutdown mode from 14 hours. When I turn the key on, it asks to turn the key off to shutdown. Can anyone know how to resolve this issue ?

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Try restarting the vehicle … my Ather recovered once from a similar issue.

plug in the charger and check. Also do a soft reset.

I was trying to restart. But it is not shutting down

Will try to plug and check. How to do a soft reset ?

Hold both brakes and the start button for about 10 seconds

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