Thanks a lot for the transparency and acknowledging the pitfalls during the journey that definitely helped you launch the product successfully. I had a seamless booking and delivery experience with the Ather 450x (in under 14 days of booking).
The product and the services have a lot of scope for improvement but nothing can undermine the stunning product which you managed to deliver setting a high benchmark not only for the EV segment but the 2W segment as such!
Already with 8 ICE motorcycles & scooters in my garage with ranging displacements, getting the first EV 2W was a big step for me and, I strongly believe, the right one having ridden every other EV option in the market. Never had this kind of customer care experience even for motorcycles costing 10 times the price!
Kudos to you guys and wishing lots of success so that you could pass on further innovations & improvements to us users!