Thanks a lot for the transparency and acknowledging the pitfalls during the journey that definitely helped you launch the product successfully. I had a seamless booking and delivery experience with the Ather 450x (in under 14 days of booking).
The product and the services have a lot of scope for improvement but nothing can undermine the stunning product which you managed to deliver setting a high benchmark not only for the EV segment but the 2W segment as such!
Already with 8 ICE motorcycles & scooters in my garage with ranging displacements, getting the first EV 2W was a big step for me and, I strongly believe, the right one having ridden every other EV option in the market. Never had this kind of customer care experience even for motorcycles costing 10 times the price!
Kudos to you guys and wishing lots of success so that you could pass on further innovations & improvements to us users!
I have Pre-booked a Series-1 and in the process of getting delivery soon, the reason i chose 450X is because there is nothing else close to it today, Ather has the Advantage of Monopoly and they are utilising this period to the best to profit from their investments because they cannot do it once competition catches up, It is business end of the day and it is necessary for them to make money out of their cash cow the 450X and its accessories in order to sustain in this Fickle Market and give us much Superior products in the future.
Thanks for the mail. Shows the customer centric efforts of Ather, the transperancy in accepting setbacks ( which only indicate a resolve to overcome themđ¤), the desire to excell. Wish you and the Team the very best for 2021.
Really loved the experience ⌠I wanted to give some more deep dive on this Ather 450 -
1.Side stand need a sensor
2.Fast charger required (Please understand i want to explore with the Ather ) I cannot go to shop and wait for 4 hours to charge which is out of Bangalore , it required lots of time
3.Indiranagar has a charging point of 3 nos, but most of the time they keep there test ride bikes in charging but still executive feels he is smart and answer! Why donât you look at availability and come sir (Increase more grid or mark some colour where your own scooters get charged - this will help us to keep away from smart people )
Over all I loved and I still keep explaining to everyone who stops me and ask about Ather âŚhave a great growth I wish you all the success to happen
jayadevan.pro
(Jayadevan (Referral Code For You: DQUYOO))
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Congrats i saw the new factory news the other day in google news feed. well done so we can expect the delivery soon in Kochi right?
Feeling so much excited and happy for you people i can feel the real energy in that crew in the photo. Hail clean environment
Put yourselves in their shoes. How do you accommodate the ones who get the delivery after the first tour? Never-ending series of tours? Does Hero, Bajaj, TVS entertain this?
Wish I could do that I can only be a voluntary co-ordinator for the ride when Ather organizes a plant tour for all owners. But this is not a new topic as weâve been asking for it since the Hosur plant news was made public. Letâs wait for Ather to come up with some plan in this regard (Iâm sure theyâre reading this )
Not sure about Hero, Bajaj and TVS but manufacturing plant tours are not new at all. Iâve myself been part of such a tour to the Fiat factory in Ranjangaon when I owned a Punto some years ago. All major OEMs in Germany have a paid tour where you can buy tickets online on their website to plant tours. During my official visits to Germany, I always wanted to go but all these will be on weekdays only!
Forget Germany or car manufacturing, Ather themselves had organized a plant tour for the first batch of owners. See from 1:00 of the video.
All Iâm saying is that a plant tour is not something new or difficult to arrange for a company.
Congratulations to the team!
I can only be a voluntary co-ordinator for the ride when Ather organizes a plant tour for all owners. But this is not a new topic as weâve been asking for it since the Hosur plant news was made public. Letâs wait for Ather to come up with some plan in this regard (Iâm sure theyâre reading this 
)